Privacy Policy
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Privacy Policy


1 - This privacy policy refers to the data ("personal information") of the website users, games and games website published and produced by Skyjaz Games and Software Development Ltda.

This document complements and is subordinate to the EULA (End User License Agreement).

It does not apply to information that you may submit to us offline, or to websites maintained by other companies or organizations to which we may link, or third party platforms from which you access the Services (such as Google Play, Apple App Store, PlayStation, Xbox, Steam, or Switch) (the “Third Party Platforms”).

2 - Privacy Protection - What types of Information does Skyjaz collect and how will it be used?

Skyjaz aims to respect the privacy of its users and recognizes the importance of providing a reasonably secure environment for them, taking into account the peculiarities of the internet environment. The information that the site receives will be used and treated as follows:

Personal information, such as identification, addresses, e-mails, telephones, age, profession, number of identification documents and any other information existing and required within the relationship between the parties will be treated as private and be protected with the care consistent with usual good practice.

However, Skyjaz may share the referred information in total or in part in the following cases:

When required by law or by any judicial authority we may disclose the partial or total data;

When in partnership with third parties, with the user consent, for the purpose of providing certain additional services to the user, such as, for example, payment processing, mailing or improving the game usage experience. In such cases, Skyjaz will require the service provider to make a formal commitment not to use the users' personal information for other purposes and to maintain the confidentiality, security, and integrity of the services;

When there is a reasonable expectation that a legal claim or leal rights exercised by a user may cause any damage to the game or other users;

When information from several users is combined in the form of statistics, in a condition that makes it impossible for the individual identification of the user; At any time, the user may delete your database from portals and/or forums managed by Skyjaz.

Skyjaz processes personal information only with the purpose of its collection and in accordance with this Privacy Policy and any privacy notice applies to a particular context only. All data collection and storage procedures are permanently reviewed to ensure that only the personal information necessary to provide or improve services is effectively collected, stored and processed.

Skyjaz reserves the right to request, if necessary, that you provide other personal information and combine the new information with the information previously provided to be used as data for any internal activities of the company.

3 - Skyjaz does not knowingly collect personally identifiable information from children.

We do not knowingly collect or solicit personally identifiable information from a child under 13 (or older, if applicable law provides for different protections). If you are a child under 13 (or older, if applicable law provides for different protections), please do not attempt to send any Personally Identifiable Information about yourself. If you believe that a child under 13 (or older, if applicable law provides for different protections) has provided us with Personally Identifiable Information, please contact us as set forth below in Section 10. Please note that children under 13 (or older, if applicable law provides for different protections) may be required to provide certain Personally Identifiable Information to a Third Party Platform; we do not have access to that Personally Identifiable Information and do not control the practices of Third Party Platforms.

We may collect unique device identifier information about users, without knowledge of their ages, as described in more detail below.

4 - If i refuse to provide my personally identifiable information to Skyjaz?

If you choose not to submit Personally Identifiable Information when requested, you may not be able to access certain areas or portions of our Services and you may limit the products and services we can provide you or they may not be personalized based on your preferences.

5 - If i want to Delete my Data Information, What i need to do?

In order to do so, the USER may, at any time, delete its registration, opening a Call for Support through the SITE, athttp://skyjaz.com/support or, alternatively, sending an e-mail to the following address: [email protected], indicating the desire to cancel the account. Additional confirmation procedures may be required.

6 - Security Information: How Skyjaz Protect your data

Skyjaz seeks to reasonably assure technical and commercially security measures to protect against unauthorized access or alteration and disclosure or destruction of data, among other forms of infringement of rights.

These security measures include internal review of data collection, storage and processing practices and security measures, as well as physical measures to protect against unauthorized access to systems where personal data are stored.

Skyjaz employees and third-party personal who, by virtue of their duties, need to have access to the users' personal information are bound by the Terms of Confidentiality Agreement and are subject to disciplinary rules and procedures, including liability for material and moral damages and criminal sanctions if they breach the binding conditions.

However, considering that the Internet is not an absolute security environment, Skyjaz shall not be held responsible for any violation of its database by any users who invade the system and access it illegally or for harmful purposes, or hackers; in the event of any material or moral damages, the liabilities arising out of such violations will hold liable exclusively the responsible for such violation and must be pursued exclusively against him/her.

7 - What if i am a european resident?

If you are a resident of the EU, United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the E.U. General Data Protection Regulation (the “GDPR”) with respect to your Personal Data processed in connection with the Services, as outlined below. For clarity, the term “Personally Identifiable Information” as used in this Privacy Policy includes “Personal Data” if, and to the extent, this section 7 applies to you.

8 - Does Skyjaz use cookies or other means to collect information?

We may collect some information about you by using data collection technology, so that it may not be readily apparent to you that it is being collected. For instance, when you come to our websites, your IP address is collected so that we know where to send information you are requesting. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may also transfer to your browser or device a “cookie,” which is a small file or record-keeping device that may be stored on your device and that allows Skyjaz to recognize your device and that tells us how and when pages and features in our Services are visited and by how many people. You can disable cookies or set your browser to alert you when cookies are being sent to your computer. This information may be used to make our Services more interesting and useful to you. Additionally, we may combine this information with other information to identify a user in order to enforce compliance with our Terms of Use, or to protect our Services or other users of the Services. We do not collect information about your online activity after you leave our Services.

We may collect technical information about your use of the Service through the use of tracking technologies and analytics. By way of example, data we may collect includes the following analytics:

  • how many times you access the Service;
  • traffic data;
  • the devices that you use to access the Service;
  • the actions you take when playing the Service.

9 - How to contact us to ask a question or file a Complaint.

If you have any privacy questions, complaints or comments regarding your game account and our game services, please contact us by submitting a ticket through our customer support portal at http://skyjaz.com/support. If you have any privacy questions, complaints or comments regarding other non-game services such as our forums, please contact us via email at [email protected] If you have general questions not related to privacy, you can visit our customer support page at http://skyjaz.com/support.

10 - Changes to the Privacy Policy.

Skyjaz may, without notice, from time to time, make changes to this Privacy Policy.

The user agrees that we reserve the right to modify this Privacy Policy at any time, so please review it frequently. Your continued use of this Site after we make changes is deemed to be acceptance of those changes.

São Paulo, October 04, 2018. Brazil
Skyjaz Games and Software Development Ltda.